delivery

Delivery to the UK

Standard Delivery (5-10 working days) - £3.50 or FREE for all orders over £45
We use a range of delivery services.

  • Royal Mail Second Class (non-tracked service)
  • Hermes delivery 08:00-18:00 Monday-Friday

We aim to pick, pack and dispatch all orders within 1 working day.  Sadly we cannot be responsible for extenuating circumstances that may cause a longer than advertised delivery time.

Customers in the highlands and islands and Northern Ireland may experience a slightly longer delivery time frame due to their location.

 

Next Day Delivery - £6.50 or FREE for all orders over £100

DHL next working day courier service, delivery 08:00-18:00 Monday-Friday (excluding bank holidays).

*Place your order before 12noon Monday-Friday and your order will be delivered the next working day. Orders placed after 12noon on Thursday will be processed on Friday and delivered on Monday. Orders placed after 12noon on Friday, Saturday or Sunday will be processed on Monday and delivered on Tuesday. 

Tracking codes will be supplied with your dispatch confirmation email. UK mainland postcodes only. Signature required on delivery. If no one is home at time of delivery, the courier will leave a calling card with details of how to collect your item or re-arrange delivery. Please note, we cannot guarantee a same day re-delivery if after the first attempt no one is home to receive your parcel.

  


Delivery to Jersey, Guernsey

Standard Delivery - £14.50 or FREE for all orders over £100
Delivery times vary, but parcels are normally delivered within 7-10 days.

 

Delivery to EU countries

Standard Delivery - £12.50 or FREE for all orders over £100
Delivery times vary, but parcels are normally delivered within 7-10 days.

 

Delivery to the rest of the world

International Delivery cost will be calculated at checkout based on your basket's weight and your delivery address.

DHL international courier service, delivery 08:00-18:00 Monday-Friday (excluding bank holidays). Delivery times vary but parcels are normally delivered within 7-21 days. 

Caroline Gardner's international shipping charges DO NOT INCLUDE any applicable import taxes, customs duties and fees that are due upon entry into the destination country. All duties, fees and taxes are the responsibility of the recipient, and are levied once a shipment reaches the recipient's country. Customs policies vary widely from country to country and can cause delays beyond our original delivery estimates. Please contact your local customs office for more information.