1. Promoter

• The promoter of this prize draw is Caroline Gardner Publishing Ltd, 253-255 Putney Bridge Road, London, SW15 2PU (“Caroline Gardner”, “we”, “us”).

2. Eligibility

• Open to customers aged 18 or over who have been invited to take part in the Caroline Gardner Customer Survey by email.
• Employees of Caroline Gardner, their families, agents, or anyone connected with the promotion are not eligible to enter.

3. How to Enter

• Complete the first half of the online survey to receive one entry into the prize draw.
• Complete the second half of the survey to receive one additional entry (maximum of two entries per person).
• Only one survey entry per person will be accepted.

4. Prize Details

• There are three prizes in total: 1 × £200 Caroline Gardner gift voucher and 2 × £100 Caroline Gardner gift vouchers.
• Vouchers are valid for 12 months from the date of issue and may be redeemed online at www.carolinegardner.com or in our retail store(s).
• Prizes are non-transferable, non-refundable and no cash alternative will be offered.

5. Closing Date

• The survey and prize draw will close at 11:59pm on 30.09.25. Entries submitted after this time will not be included.

6. Winner Selection and Notification

• Winners will be chosen at random from all eligible entries within 14 days of the closing date.
• Winners will be notified by email using the address provided in the survey.
• If a winner does not respond within 14 days of notification, we reserve the right to select another winner.

7. Data Protection

• Personal data provided will only be used for the administration of this prize draw and to contact winners.
• For more details on how we handle personal data, please see our Privacy Policy.

8. General

• We reserve the right to cancel, amend, or suspend the prize draw if necessary.
• By entering, all participants agree to these Terms & Conditions.
• These Terms & Conditions are governed by English law.

Email wording:

Open to invited Caroline Gardner customers only. Survey closes at 11:59pm on 30.09.25. One entry for completing the first half, plus one additional entry for completing the second half. Prizes: 1× £200 voucher,
2× £100 vouchers. Winners chosen at random and notified by email. No cash
alternative. Full T&Cs here.

Phone Call Prize Draw Terms & Conditions

1. Promoter

• The promoter of this prize draw is Caroline Gardner Publishing Ltd, 253-255 Putney Bridge Road, London, SW15 2PU (“Caroline Gardner”, “we”, “us”).

2. Eligibility

• Open to customers aged 18 or over who have been invited to take part in the Caroline Gardner Customer Survey by email.
• Employees of Caroline Gardner, their families, agents, or anyone connected with the promotion are not eligible to enter.

3. How to Enter

• Complete the online survey and opt in to have a short phone call with Charlie Gardner (Head of Strategy & Change).
• Provide your telephone number and preferred time slot as requested in the survey.
• Entry into this prize draw will only be confirmed once the phone call has been successfully completed.

4. Prize Details

• There is one prize: 1 × £100 Caroline Gardner gift voucher.
• The voucher is valid for 12 months from the date of issue and may be redeemed online at www.carolinegardner.com or in our retail store(s).
• The prize is non-transferable, non-refundable and no cash alternative will be offered.

5. Closing Date

• Survey responses and phone call opt-ins must be submitted by 11:59pm on 30.09.25.
• Phone calls will take place within 2 weeks of the closing date, subject to mutual availability.
• Entries are only valid once the call has taken place.

6. Winner Selection and Notification

• The winner will be chosen at random from all completed phone call participants within 14 days of the last call.
• The winner will be notified by email using the address provided in the survey.
• If the winner does not respond within 14 days of notification, we reserve the right to select another winner.

7. Phone Call Details

• The phone call with Charlie Gardner will last approximately 10 minutes and will focus on your feedback and experience with Caroline Gardner.
• Calls will be scheduled based on the availability of both parties.
• If a scheduled call cannot be completed despite reasonable efforts, the entry will not be eligible for the prize draw.

8. Data Protection

• Telephone numbers will only be used for the purposes of arranging the call and administering this prize draw.
• For more details on how we handle personal data, please see our Privacy Policy.

9. General

• We reserve the right to cancel, amend, or suspend the prize draw if necessary.
• By entering, all participants agree to these Terms & Conditions.
• These Terms & Conditions are governed by English law.