AW21 Collection
perfect pairing
Our latest fruity offering is paired with a bold new iteration of our classic heart print. Rich green jumbo cord make our accessories and stationery all the more luxurious.
Multi Geo Hearts Pen Set of 3
6 reviews
STP101
RRP $26.00 Save Liquid error (product-template line 135): Computation results to '-Infinity'%/
VAT included.
This pen set contains three 3 black ink ballpoint pens, in a stylish slimline style. With metallic, falling hearts and bold colours designs and gorgeously patterned matchbox-style box, it's an ideal gift for every lux-loving note-taker.
- Dimensions: Box size H 14 x W 7 x D 2 cm
- Composition Aluminium
- Ball point pens (can be refilled with a standard Ballpoint refill)
- Black ink
Delivery to the UK
Standard Delivery (3-5 working days) - £3.50 or FREE for all orders over £50 and subscription orders
- Royal Mail Second Class (non-tracked service)
We aim to pick, pack and dispatch orders within 1 working days. Sadly we cannot be responsible for extenuating circumstances that may cause a longer than advertised delivery time.
Customers in the highlands and islands and Northern Ireland may experience a slightly longer delivery time frame due to their location.
Next Day Delivery - £6.50
DHL next working day courier service, delivery 08:00-18:00 Monday-Friday (excluding bank holidays).
*Place your order before 12noon Monday-Friday and your order will be delivered on the next working day. Orders placed after 12noon on Thursday will be processed on Friday and delivered on Monday. Orders placed after 12noon on Friday, Saturday or Sunday will be processed on Monday and delivered on Tuesday.
Tracking codes will be supplied with your dispatch confirmation email. UK mainland postcodes only. Signature required on delivery. If no one is home at time of delivery, the courier will leave a calling card with details of how to collect your item or re-arrange delivery. Please note, we cannot guarantee a same day re-delivery if after the first attempt no one is home to receive your parcel.
Delivery to Jersey, Guernsey
Standard Delivery - £14.50 or FREE for all orders over £100
Delivery times vary, but parcels are normally delivered within 7-10 days.
Delivery to EU countries
Locations in Spain and Italy not on the mainland are excluded and will be calculated at checkout.
Standard Delivery - £16.50
Delivery times vary, but parcels are normally delivered within 7-10 days.
- Tracked service
Due to the Brexit transition and COVID19 restrictions, we are experiencing some carrier delays when processing EU orders. You will receive an email confirming when your order has been dispatched, which will contain a tracking link.
EU shipping charges DO NOT INCLUDE any applicable import taxes, customs duties and fees that are due upon entry into the destination country. Duties, fees and taxes are the responsibility of the recipient, and are levied once a shipment reaches the recipient's country. Customs policies vary widely from country to country and can cause delays beyond our original delivery estimates. Please contact your local customs office for more information.
Delivery to the rest of the world
International Delivery cost will be calculated at checkout based on your basket's weight and your delivery address.
Delivery times vary but parcels are normally delivered within 7-21 days.
You will receive an email confirming when your order has been dispatched, which will contain a tracking link.
International shipping charges DO NOT INCLUDE any applicable import taxes, customs duties and fees that are due upon entry into the destination country. Duties, fees and taxes are the responsibility of the recipient, and are levied once a shipment reaches the recipient's country. Customs policies vary widely from country to country and can cause delays beyond our original delivery estimates. Please contact your local customs office for more information.
Download a returns form here
Returns Policy
If you are not happy with your purchase, we promise to refund any full priced item returned to us in a saleable condition within 30 days of receipt. Items bought on sale must be returned to us within 14 days of receipt. Unwanted items can be returned by post at the customer’s own cost or in person to our store.
Returning an item by post
- Download a returns form here or, if you do not have a printer, use the packing slip you received in your parcel.
- Indicate which items you are returning and the reason for the return. Enclose the completed form within your package and send the parcel to the address
Caroline Gardner Returns,
17 Marylebone High Street,
London, W1U 4NZ, UK
- Please remember to ask the Post Office for your postage receipt and tracking details and retain them for your reference. Your receipt will contain proof of postage to prove the items have been sent. Customers are responsible for ensuring goods reach us. If we do not receive the returned items, we cannot process a return.
Returning items in store
- Take your package to our store, including the packing slip that was inside your parcel, as this will provide proof of purchase.
- For security reasons, you will not be refunded at the till, but via the original method of payment via our online system.
When to expect your refund
Returned items will be refunded within 10 working days, however in the event of a delay in receiving the parcel, please allow a maximum of 30 days. Please note, this does not include your bank's processing time.
Refunds will be credited to your original method of payment. If you paid partly by Gift Card, the Gift Card will be credited first, with any remaining balance being credited to the other method of payment used. If your card expires before we process your refund, please contact Customer Service with your order number, postcode and new card details.
Items that cannot be returned
- We do not offer refunds on
- Face masks, face mask pouches, stay safe kits
- Personalised stationery
- Personalised gifts
- Pierced jewellery
- Items without tags intact, used, worn or not in a saleable condition.
- Items without proof of purchase – packing slip or confirmation email.
- Caroline Gardner items bought from other retailers.
Exchanges
Unfortunately we are unable to offer exchanges by post. Please place a new order for the desired item and return the unwanted item to us to be refunded.
Cancelling your order
You have the right to cancel your contract with us and return your items by post within 14 calendar days from the day after the date you received your order. Read further details here. Your statutory rights are not affected by our returns policy.
Amending an order
We are sometimes able to amend contact details, delivery address or cancel items from and order. Please contact customerservice@carolinegardner.com as soon as possible after placing your order and we will do our best to help. (Note: customer service is available Monday – Friday 09:00 – 17:30)
Faulty or damaged items
If you receive a faulty or damaged item, you can return this to us for a replacement or a refund. Please notify us of the details as soon as possible and we will refund any postage costs and ensure you are reimbursed for standard return postage on the item.
If a fault develops outside of the 30 day return period, email us at customerservice@carolinegardner.com before you return the item so we can discuss the fault with you and agree the best way forward.
Returns from the EU
From 1st January 2021, returns from EU countries will be subject to UK VAT (20%) for goods valued at £22 or more and EU customers will now be required to complete customs declarations to import the goods into the UK. In addition, import duty may be payable on goods valued over £135.
International returns
Customers are responsible for import taxes, customs duties and fees that are due upon entry into the UK. Customs policies vary widely from country to country. Please contact your local customs office for more information.
Trade customers
If you are a trade customers please contact...
Or call our sales team on +44 (0)20 8288 9696
Stylish, trendy, good pens and fit with my office decor and notebooks. I love them!
Pears Small Jotter Notebook
3 reviews
SCB114
RRP $14.00 Save Liquid error (product-template line 135): Computation results to '-Infinity'%/
VAT included.
This Small Jotter Notebook features a charming and colourful pear motif and a dotted print lining. Its convenient size, lined pages, and neat black elastic closure make it perfect for note-taking on the go. Never forget important information with this small portable jotter notebook!
- Measurements: H 140 x W 100 x D 30mm
- Elasticated closure
- Soft cover
- 160 ruled pages
Delivery to the UK
Standard Delivery (3-5 working days) - £3.50 or FREE for all orders over £50 and subscription orders
- Royal Mail Second Class (non-tracked service)
We aim to pick, pack and dispatch orders within 1 working days. Sadly we cannot be responsible for extenuating circumstances that may cause a longer than advertised delivery time.
Customers in the highlands and islands and Northern Ireland may experience a slightly longer delivery time frame due to their location.
Next Day Delivery - £6.50
DHL next working day courier service, delivery 08:00-18:00 Monday-Friday (excluding bank holidays).
*Place your order before 12noon Monday-Friday and your order will be delivered on the next working day. Orders placed after 12noon on Thursday will be processed on Friday and delivered on Monday. Orders placed after 12noon on Friday, Saturday or Sunday will be processed on Monday and delivered on Tuesday.
Tracking codes will be supplied with your dispatch confirmation email. UK mainland postcodes only. Signature required on delivery. If no one is home at time of delivery, the courier will leave a calling card with details of how to collect your item or re-arrange delivery. Please note, we cannot guarantee a same day re-delivery if after the first attempt no one is home to receive your parcel.
Delivery to Jersey, Guernsey
Standard Delivery - £14.50 or FREE for all orders over £100
Delivery times vary, but parcels are normally delivered within 7-10 days.
Delivery to EU countries
Locations in Spain and Italy not on the mainland are excluded and will be calculated at checkout.
Standard Delivery - £16.50
Delivery times vary, but parcels are normally delivered within 7-10 days.
- Tracked service
Due to the Brexit transition and COVID19 restrictions, we are experiencing some carrier delays when processing EU orders. You will receive an email confirming when your order has been dispatched, which will contain a tracking link.
EU shipping charges DO NOT INCLUDE any applicable import taxes, customs duties and fees that are due upon entry into the destination country. Duties, fees and taxes are the responsibility of the recipient, and are levied once a shipment reaches the recipient's country. Customs policies vary widely from country to country and can cause delays beyond our original delivery estimates. Please contact your local customs office for more information.
Delivery to the rest of the world
International Delivery cost will be calculated at checkout based on your basket's weight and your delivery address.
Delivery times vary but parcels are normally delivered within 7-21 days.
You will receive an email confirming when your order has been dispatched, which will contain a tracking link.
International shipping charges DO NOT INCLUDE any applicable import taxes, customs duties and fees that are due upon entry into the destination country. Duties, fees and taxes are the responsibility of the recipient, and are levied once a shipment reaches the recipient's country. Customs policies vary widely from country to country and can cause delays beyond our original delivery estimates. Please contact your local customs office for more information.
Download a returns form here
Returns Policy
If you are not happy with your purchase, we promise to refund any full priced item returned to us in a saleable condition within 30 days of receipt. Items bought on sale must be returned to us within 14 days of receipt. Unwanted items can be returned by post at the customer’s own cost or in person to our store.
Returning an item by post
- Download a returns form here or, if you do not have a printer, use the packing slip you received in your parcel.
- Indicate which items you are returning and the reason for the return. Enclose the completed form within your package and send the parcel to the address
Caroline Gardner Returns,
17 Marylebone High Street,
London, W1U 4NZ, UK
- Please remember to ask the Post Office for your postage receipt and tracking details and retain them for your reference. Your receipt will contain proof of postage to prove the items have been sent. Customers are responsible for ensuring goods reach us. If we do not receive the returned items, we cannot process a return.
Returning items in store
- Take your package to our store, including the packing slip that was inside your parcel, as this will provide proof of purchase.
- For security reasons, you will not be refunded at the till, but via the original method of payment via our online system.
When to expect your refund
Returned items will be refunded within 10 working days, however in the event of a delay in receiving the parcel, please allow a maximum of 30 days. Please note, this does not include your bank's processing time.
Refunds will be credited to your original method of payment. If you paid partly by Gift Card, the Gift Card will be credited first, with any remaining balance being credited to the other method of payment used. If your card expires before we process your refund, please contact Customer Service with your order number, postcode and new card details.
Items that cannot be returned
- We do not offer refunds on
- Face masks, face mask pouches, stay safe kits
- Personalised stationery
- Personalised gifts
- Pierced jewellery
- Items without tags intact, used, worn or not in a saleable condition.
- Items without proof of purchase – packing slip or confirmation email.
- Caroline Gardner items bought from other retailers.
Exchanges
Unfortunately we are unable to offer exchanges by post. Please place a new order for the desired item and return the unwanted item to us to be refunded.
Cancelling your order
You have the right to cancel your contract with us and return your items by post within 14 calendar days from the day after the date you received your order. Read further details here. Your statutory rights are not affected by our returns policy.
Amending an order
We are sometimes able to amend contact details, delivery address or cancel items from and order. Please contact customerservice@carolinegardner.com as soon as possible after placing your order and we will do our best to help. (Note: customer service is available Monday – Friday 09:00 – 17:30)
Faulty or damaged items
If you receive a faulty or damaged item, you can return this to us for a replacement or a refund. Please notify us of the details as soon as possible and we will refund any postage costs and ensure you are reimbursed for standard return postage on the item.
If a fault develops outside of the 30 day return period, email us at customerservice@carolinegardner.com before you return the item so we can discuss the fault with you and agree the best way forward.
Returns from the EU
From 1st January 2021, returns from EU countries will be subject to UK VAT (20%) for goods valued at £22 or more and EU customers will now be required to complete customs declarations to import the goods into the UK. In addition, import duty may be payable on goods valued over £135.
International returns
Customers are responsible for import taxes, customs duties and fees that are due upon entry into the UK. Customs policies vary widely from country to country. Please contact your local customs office for more information.
Trade customers
If you are a trade customers please contact...
Or call our sales team on +44 (0)20 8288 9696
Dark Green Slogan Hardback Notebook
No reviews
SCD100
RRP $21.00 Save Liquid error (product-template line 135): Computation results to '-Infinity'%/
VAT included.
This large hardback ruled notebook is perfect to keep all your important notes in one place! It has a beautiful dark green hardcover, paired with a motivational slogan in dusky pink. The inner lining presents beautiful pink flowers on a dotted background with a large inner pocket to keep any loose notes safe!
- Measurements: H 255 x W 175 x D 20mm
- Hardback notebook with a matte effect cover
- Front cover text says 'today is the day!'
- 200 lined pages.
- Floral and spot print lining
Delivery to the UK
Standard Delivery (3-5 working days) - £3.50 or FREE for all orders over £50 and subscription orders
- Royal Mail Second Class (non-tracked service)
We aim to pick, pack and dispatch orders within 1 working days. Sadly we cannot be responsible for extenuating circumstances that may cause a longer than advertised delivery time.
Customers in the highlands and islands and Northern Ireland may experience a slightly longer delivery time frame due to their location.
Next Day Delivery - £6.50
DHL next working day courier service, delivery 08:00-18:00 Monday-Friday (excluding bank holidays).
*Place your order before 12noon Monday-Friday and your order will be delivered on the next working day. Orders placed after 12noon on Thursday will be processed on Friday and delivered on Monday. Orders placed after 12noon on Friday, Saturday or Sunday will be processed on Monday and delivered on Tuesday.
Tracking codes will be supplied with your dispatch confirmation email. UK mainland postcodes only. Signature required on delivery. If no one is home at time of delivery, the courier will leave a calling card with details of how to collect your item or re-arrange delivery. Please note, we cannot guarantee a same day re-delivery if after the first attempt no one is home to receive your parcel.
Delivery to Jersey, Guernsey
Standard Delivery - £14.50 or FREE for all orders over £100
Delivery times vary, but parcels are normally delivered within 7-10 days.
Delivery to EU countries
Locations in Spain and Italy not on the mainland are excluded and will be calculated at checkout.
Standard Delivery - £16.50
Delivery times vary, but parcels are normally delivered within 7-10 days.
- Tracked service
Due to the Brexit transition and COVID19 restrictions, we are experiencing some carrier delays when processing EU orders. You will receive an email confirming when your order has been dispatched, which will contain a tracking link.
EU shipping charges DO NOT INCLUDE any applicable import taxes, customs duties and fees that are due upon entry into the destination country. Duties, fees and taxes are the responsibility of the recipient, and are levied once a shipment reaches the recipient's country. Customs policies vary widely from country to country and can cause delays beyond our original delivery estimates. Please contact your local customs office for more information.
Delivery to the rest of the world
International Delivery cost will be calculated at checkout based on your basket's weight and your delivery address.
Delivery times vary but parcels are normally delivered within 7-21 days.
You will receive an email confirming when your order has been dispatched, which will contain a tracking link.
International shipping charges DO NOT INCLUDE any applicable import taxes, customs duties and fees that are due upon entry into the destination country. Duties, fees and taxes are the responsibility of the recipient, and are levied once a shipment reaches the recipient's country. Customs policies vary widely from country to country and can cause delays beyond our original delivery estimates. Please contact your local customs office for more information.
Download a returns form here
Returns Policy
If you are not happy with your purchase, we promise to refund any full priced item returned to us in a saleable condition within 30 days of receipt. Items bought on sale must be returned to us within 14 days of receipt. Unwanted items can be returned by post at the customer’s own cost or in person to our store.
Returning an item by post
- Download a returns form here or, if you do not have a printer, use the packing slip you received in your parcel.
- Indicate which items you are returning and the reason for the return. Enclose the completed form within your package and send the parcel to the address
Caroline Gardner Returns,
17 Marylebone High Street,
London, W1U 4NZ, UK
- Please remember to ask the Post Office for your postage receipt and tracking details and retain them for your reference. Your receipt will contain proof of postage to prove the items have been sent. Customers are responsible for ensuring goods reach us. If we do not receive the returned items, we cannot process a return.
Returning items in store
- Take your package to our store, including the packing slip that was inside your parcel, as this will provide proof of purchase.
- For security reasons, you will not be refunded at the till, but via the original method of payment via our online system.
When to expect your refund
Returned items will be refunded within 10 working days, however in the event of a delay in receiving the parcel, please allow a maximum of 30 days. Please note, this does not include your bank's processing time.
Refunds will be credited to your original method of payment. If you paid partly by Gift Card, the Gift Card will be credited first, with any remaining balance being credited to the other method of payment used. If your card expires before we process your refund, please contact Customer Service with your order number, postcode and new card details.
Items that cannot be returned
- We do not offer refunds on
- Face masks, face mask pouches, stay safe kits
- Personalised stationery
- Personalised gifts
- Pierced jewellery
- Items without tags intact, used, worn or not in a saleable condition.
- Items without proof of purchase – packing slip or confirmation email.
- Caroline Gardner items bought from other retailers.
Exchanges
Unfortunately we are unable to offer exchanges by post. Please place a new order for the desired item and return the unwanted item to us to be refunded.
Cancelling your order
You have the right to cancel your contract with us and return your items by post within 14 calendar days from the day after the date you received your order. Read further details here. Your statutory rights are not affected by our returns policy.
Amending an order
We are sometimes able to amend contact details, delivery address or cancel items from and order. Please contact customerservice@carolinegardner.com as soon as possible after placing your order and we will do our best to help. (Note: customer service is available Monday – Friday 09:00 – 17:30)
Faulty or damaged items
If you receive a faulty or damaged item, you can return this to us for a replacement or a refund. Please notify us of the details as soon as possible and we will refund any postage costs and ensure you are reimbursed for standard return postage on the item.
If a fault develops outside of the 30 day return period, email us at customerservice@carolinegardner.com before you return the item so we can discuss the fault with you and agree the best way forward.
Returns from the EU
From 1st January 2021, returns from EU countries will be subject to UK VAT (20%) for goods valued at £22 or more and EU customers will now be required to complete customs declarations to import the goods into the UK. In addition, import duty may be payable on goods valued over £135.
International returns
Customers are responsible for import taxes, customs duties and fees that are due upon entry into the UK. Customs policies vary widely from country to country. Please contact your local customs office for more information.
Trade customers
If you are a trade customers please contact...
Or call our sales team on +44 (0)20 8288 9696
Geo Hearts Love Pocket Mirror
4 reviews
PKM128
RRP $12.00 Save Liquid error (product-template line 135): Computation results to '-Infinity'%/
VAT included.
This square pocket compact mirror is a must-have handbag essential with black falling hearts and golden writing on the front. It has a beautiful silver foil design and a quality that makes it a pleasure to use for those on-the-go make up touch-ups. There are two mirrors, one of which is magnifying, for better coverage.
- Measurements: H 70 x W 70mm
- Printed leather-look finish
- 2 mirrors (one magnifying)
- Magnetic fastening
- Supplied in a clear plastic box
Delivery to the UK
Standard Delivery (3-5 working days) - £3.50 or FREE for all orders over £50 and subscription orders
- Royal Mail Second Class (non-tracked service)
We aim to pick, pack and dispatch orders within 1 working days. Sadly we cannot be responsible for extenuating circumstances that may cause a longer than advertised delivery time.
Customers in the highlands and islands and Northern Ireland may experience a slightly longer delivery time frame due to their location.
Next Day Delivery - £6.50
DHL next working day courier service, delivery 08:00-18:00 Monday-Friday (excluding bank holidays).
*Place your order before 12noon Monday-Friday and your order will be delivered on the next working day. Orders placed after 12noon on Thursday will be processed on Friday and delivered on Monday. Orders placed after 12noon on Friday, Saturday or Sunday will be processed on Monday and delivered on Tuesday.
Tracking codes will be supplied with your dispatch confirmation email. UK mainland postcodes only. Signature required on delivery. If no one is home at time of delivery, the courier will leave a calling card with details of how to collect your item or re-arrange delivery. Please note, we cannot guarantee a same day re-delivery if after the first attempt no one is home to receive your parcel.
Delivery to Jersey, Guernsey
Standard Delivery - £14.50 or FREE for all orders over £100
Delivery times vary, but parcels are normally delivered within 7-10 days.
Delivery to EU countries
Locations in Spain and Italy not on the mainland are excluded and will be calculated at checkout.
Standard Delivery - £16.50
Delivery times vary, but parcels are normally delivered within 7-10 days.
- Tracked service
Due to the Brexit transition and COVID19 restrictions, we are experiencing some carrier delays when processing EU orders. You will receive an email confirming when your order has been dispatched, which will contain a tracking link.
EU shipping charges DO NOT INCLUDE any applicable import taxes, customs duties and fees that are due upon entry into the destination country. Duties, fees and taxes are the responsibility of the recipient, and are levied once a shipment reaches the recipient's country. Customs policies vary widely from country to country and can cause delays beyond our original delivery estimates. Please contact your local customs office for more information.
Delivery to the rest of the world
International Delivery cost will be calculated at checkout based on your basket's weight and your delivery address.
Delivery times vary but parcels are normally delivered within 7-21 days.
You will receive an email confirming when your order has been dispatched, which will contain a tracking link.
International shipping charges DO NOT INCLUDE any applicable import taxes, customs duties and fees that are due upon entry into the destination country. Duties, fees and taxes are the responsibility of the recipient, and are levied once a shipment reaches the recipient's country. Customs policies vary widely from country to country and can cause delays beyond our original delivery estimates. Please contact your local customs office for more information.
Download a returns form here
Returns Policy
If you are not happy with your purchase, we promise to refund any full priced item returned to us in a saleable condition within 30 days of receipt. Items bought on sale must be returned to us within 14 days of receipt. Unwanted items can be returned by post at the customer’s own cost or in person to our store.
Returning an item by post
- Download a returns form here or, if you do not have a printer, use the packing slip you received in your parcel.
- Indicate which items you are returning and the reason for the return. Enclose the completed form within your package and send the parcel to the address
Caroline Gardner Returns,
17 Marylebone High Street,
London, W1U 4NZ, UK
- Please remember to ask the Post Office for your postage receipt and tracking details and retain them for your reference. Your receipt will contain proof of postage to prove the items have been sent. Customers are responsible for ensuring goods reach us. If we do not receive the returned items, we cannot process a return.
Returning items in store
- Take your package to our store, including the packing slip that was inside your parcel, as this will provide proof of purchase.
- For security reasons, you will not be refunded at the till, but via the original method of payment via our online system.
When to expect your refund
Returned items will be refunded within 10 working days, however in the event of a delay in receiving the parcel, please allow a maximum of 30 days. Please note, this does not include your bank's processing time.
Refunds will be credited to your original method of payment. If you paid partly by Gift Card, the Gift Card will be credited first, with any remaining balance being credited to the other method of payment used. If your card expires before we process your refund, please contact Customer Service with your order number, postcode and new card details.
Items that cannot be returned
- We do not offer refunds on
- Face masks, face mask pouches, stay safe kits
- Personalised stationery
- Personalised gifts
- Pierced jewellery
- Items without tags intact, used, worn or not in a saleable condition.
- Items without proof of purchase – packing slip or confirmation email.
- Caroline Gardner items bought from other retailers.
Exchanges
Unfortunately we are unable to offer exchanges by post. Please place a new order for the desired item and return the unwanted item to us to be refunded.
Cancelling your order
You have the right to cancel your contract with us and return your items by post within 14 calendar days from the day after the date you received your order. Read further details here. Your statutory rights are not affected by our returns policy.
Amending an order
We are sometimes able to amend contact details, delivery address or cancel items from and order. Please contact customerservice@carolinegardner.com as soon as possible after placing your order and we will do our best to help. (Note: customer service is available Monday – Friday 09:00 – 17:30)
Faulty or damaged items
If you receive a faulty or damaged item, you can return this to us for a replacement or a refund. Please notify us of the details as soon as possible and we will refund any postage costs and ensure you are reimbursed for standard return postage on the item.
If a fault develops outside of the 30 day return period, email us at customerservice@carolinegardner.com before you return the item so we can discuss the fault with you and agree the best way forward.
Returns from the EU
From 1st January 2021, returns from EU countries will be subject to UK VAT (20%) for goods valued at £22 or more and EU customers will now be required to complete customs declarations to import the goods into the UK. In addition, import duty may be payable on goods valued over £135.
International returns
Customers are responsible for import taxes, customs duties and fees that are due upon entry into the UK. Customs policies vary widely from country to country. Please contact your local customs office for more information.
Trade customers
If you are a trade customers please contact...
Or call our sales team on +44 (0)20 8288 9696
A gift for a friend / have posted it on
Flower/Spot Boxed Pen
8 reviews
PEN122
RRP $14.00 Save Liquid error (product-template line 135): Computation results to '-Infinity'%/
VAT included.
This boxed pen comes in our newest pink flower and black spots print. It is a black ink ballpoint pen, which replaceable ink. The pen comes in a printed gift box. Our ballpoint pen is just what you need for your note-taking or journalling!
- Black ink ballpoint pen in a printed gift box. (Takes a standard Cross refill)
- Box size L16 x W3.5 x H2 cm
- Pen size: H13.5 x D1 cm
- Beautiful aluminium ball point pen
- Twist mechanism to retract nib
- Refillable black ink
Delivery to the UK
Standard Delivery (3-5 working days) - £3.50 or FREE for all orders over £50 and subscription orders
- Royal Mail Second Class (non-tracked service)
We aim to pick, pack and dispatch orders within 1 working days. Sadly we cannot be responsible for extenuating circumstances that may cause a longer than advertised delivery time.
Customers in the highlands and islands and Northern Ireland may experience a slightly longer delivery time frame due to their location.
Next Day Delivery - £6.50
DHL next working day courier service, delivery 08:00-18:00 Monday-Friday (excluding bank holidays).
*Place your order before 12noon Monday-Friday and your order will be delivered on the next working day. Orders placed after 12noon on Thursday will be processed on Friday and delivered on Monday. Orders placed after 12noon on Friday, Saturday or Sunday will be processed on Monday and delivered on Tuesday.
Tracking codes will be supplied with your dispatch confirmation email. UK mainland postcodes only. Signature required on delivery. If no one is home at time of delivery, the courier will leave a calling card with details of how to collect your item or re-arrange delivery. Please note, we cannot guarantee a same day re-delivery if after the first attempt no one is home to receive your parcel.
Delivery to Jersey, Guernsey
Standard Delivery - £14.50 or FREE for all orders over £100
Delivery times vary, but parcels are normally delivered within 7-10 days.
Delivery to EU countries
Locations in Spain and Italy not on the mainland are excluded and will be calculated at checkout.
Standard Delivery - £16.50
Delivery times vary, but parcels are normally delivered within 7-10 days.
- Tracked service
Due to the Brexit transition and COVID19 restrictions, we are experiencing some carrier delays when processing EU orders. You will receive an email confirming when your order has been dispatched, which will contain a tracking link.
EU shipping charges DO NOT INCLUDE any applicable import taxes, customs duties and fees that are due upon entry into the destination country. Duties, fees and taxes are the responsibility of the recipient, and are levied once a shipment reaches the recipient's country. Customs policies vary widely from country to country and can cause delays beyond our original delivery estimates. Please contact your local customs office for more information.
Delivery to the rest of the world
International Delivery cost will be calculated at checkout based on your basket's weight and your delivery address.
Delivery times vary but parcels are normally delivered within 7-21 days.
You will receive an email confirming when your order has been dispatched, which will contain a tracking link.
International shipping charges DO NOT INCLUDE any applicable import taxes, customs duties and fees that are due upon entry into the destination country. Duties, fees and taxes are the responsibility of the recipient, and are levied once a shipment reaches the recipient's country. Customs policies vary widely from country to country and can cause delays beyond our original delivery estimates. Please contact your local customs office for more information.
Download a returns form here
Returns Policy
If you are not happy with your purchase, we promise to refund any full priced item returned to us in a saleable condition within 30 days of receipt. Items bought on sale must be returned to us within 14 days of receipt. Unwanted items can be returned by post at the customer’s own cost or in person to our store.
Returning an item by post
- Download a returns form here or, if you do not have a printer, use the packing slip you received in your parcel.
- Indicate which items you are returning and the reason for the return. Enclose the completed form within your package and send the parcel to the address
Caroline Gardner Returns,
17 Marylebone High Street,
London, W1U 4NZ, UK
- Please remember to ask the Post Office for your postage receipt and tracking details and retain them for your reference. Your receipt will contain proof of postage to prove the items have been sent. Customers are responsible for ensuring goods reach us. If we do not receive the returned items, we cannot process a return.
Returning items in store
- Take your package to our store, including the packing slip that was inside your parcel, as this will provide proof of purchase.
- For security reasons, you will not be refunded at the till, but via the original method of payment via our online system.
When to expect your refund
Returned items will be refunded within 10 working days, however in the event of a delay in receiving the parcel, please allow a maximum of 30 days. Please note, this does not include your bank's processing time.
Refunds will be credited to your original method of payment. If you paid partly by Gift Card, the Gift Card will be credited first, with any remaining balance being credited to the other method of payment used. If your card expires before we process your refund, please contact Customer Service with your order number, postcode and new card details.
Items that cannot be returned
- We do not offer refunds on
- Face masks, face mask pouches, stay safe kits
- Personalised stationery
- Personalised gifts
- Pierced jewellery
- Items without tags intact, used, worn or not in a saleable condition.
- Items without proof of purchase – packing slip or confirmation email.
- Caroline Gardner items bought from other retailers.
Exchanges
Unfortunately we are unable to offer exchanges by post. Please place a new order for the desired item and return the unwanted item to us to be refunded.
Cancelling your order
You have the right to cancel your contract with us and return your items by post within 14 calendar days from the day after the date you received your order. Read further details here. Your statutory rights are not affected by our returns policy.
Amending an order
We are sometimes able to amend contact details, delivery address or cancel items from and order. Please contact customerservice@carolinegardner.com as soon as possible after placing your order and we will do our best to help. (Note: customer service is available Monday – Friday 09:00 – 17:30)
Faulty or damaged items
If you receive a faulty or damaged item, you can return this to us for a replacement or a refund. Please notify us of the details as soon as possible and we will refund any postage costs and ensure you are reimbursed for standard return postage on the item.
If a fault develops outside of the 30 day return period, email us at customerservice@carolinegardner.com before you return the item so we can discuss the fault with you and agree the best way forward.
Returns from the EU
From 1st January 2021, returns from EU countries will be subject to UK VAT (20%) for goods valued at £22 or more and EU customers will now be required to complete customs declarations to import the goods into the UK. In addition, import duty may be payable on goods valued over £135.
International returns
Customers are responsible for import taxes, customs duties and fees that are due upon entry into the UK. Customs policies vary widely from country to country. Please contact your local customs office for more information.
Trade customers
If you are a trade customers please contact...
Or call our sales team on +44 (0)20 8288 9696
This pen was a very thoughtful gift and I have to just say that I love it! It writes so beautifully! I haven't stopped using it since I received it and all other pens are binned! Will buy more.
AW21 Collection
starring role
The shooting star motif from one of our best selling cards has made it into our gift range! Accompanied by our signature heart print in a fresh new colourway, with lashings of gold metallic.
Scattered Hearts Organiser Notebook
9 reviews
SPO103
RRP $26.00 Save Liquid error (product-template line 135): Computation results to '-Infinity'%/
VAT included.
This organiser book is perfect for those who love to be organised. We designed a spiral bound planner with sections for complete life organisation. The organiser book is beautifully printed and patterned throughout in perfect Caroline Gardner style!
- Measurements: H 220 x W 180 x D 30mm
- Concealed spiral binder
- Gold foil slogan: 'DREAM PLAN DO'
- 52 diary pages, 42 ruled pages, 42 to do lists.
Delivery to the UK
Standard Delivery (3-5 working days) - £3.50 or FREE for all orders over £50 and subscription orders
- Royal Mail Second Class (non-tracked service)
We aim to pick, pack and dispatch orders within 1 working days. Sadly we cannot be responsible for extenuating circumstances that may cause a longer than advertised delivery time.
Customers in the highlands and islands and Northern Ireland may experience a slightly longer delivery time frame due to their location.
Next Day Delivery - £6.50
DHL next working day courier service, delivery 08:00-18:00 Monday-Friday (excluding bank holidays).
*Place your order before 12noon Monday-Friday and your order will be delivered on the next working day. Orders placed after 12noon on Thursday will be processed on Friday and delivered on Monday. Orders placed after 12noon on Friday, Saturday or Sunday will be processed on Monday and delivered on Tuesday.
Tracking codes will be supplied with your dispatch confirmation email. UK mainland postcodes only. Signature required on delivery. If no one is home at time of delivery, the courier will leave a calling card with details of how to collect your item or re-arrange delivery. Please note, we cannot guarantee a same day re-delivery if after the first attempt no one is home to receive your parcel.
Delivery to Jersey, Guernsey
Standard Delivery - £14.50 or FREE for all orders over £100
Delivery times vary, but parcels are normally delivered within 7-10 days.
Delivery to EU countries
Locations in Spain and Italy not on the mainland are excluded and will be calculated at checkout.
Standard Delivery - £16.50
Delivery times vary, but parcels are normally delivered within 7-10 days.
- Tracked service
Due to the Brexit transition and COVID19 restrictions, we are experiencing some carrier delays when processing EU orders. You will receive an email confirming when your order has been dispatched, which will contain a tracking link.
EU shipping charges DO NOT INCLUDE any applicable import taxes, customs duties and fees that are due upon entry into the destination country. Duties, fees and taxes are the responsibility of the recipient, and are levied once a shipment reaches the recipient's country. Customs policies vary widely from country to country and can cause delays beyond our original delivery estimates. Please contact your local customs office for more information.
Delivery to the rest of the world
International Delivery cost will be calculated at checkout based on your basket's weight and your delivery address.
Delivery times vary but parcels are normally delivered within 7-21 days.
You will receive an email confirming when your order has been dispatched, which will contain a tracking link.
International shipping charges DO NOT INCLUDE any applicable import taxes, customs duties and fees that are due upon entry into the destination country. Duties, fees and taxes are the responsibility of the recipient, and are levied once a shipment reaches the recipient's country. Customs policies vary widely from country to country and can cause delays beyond our original delivery estimates. Please contact your local customs office for more information.
Download a returns form here
Returns Policy
If you are not happy with your purchase, we promise to refund any full priced item returned to us in a saleable condition within 30 days of receipt. Items bought on sale must be returned to us within 14 days of receipt. Unwanted items can be returned by post at the customer’s own cost or in person to our store.
Returning an item by post
- Download a returns form here or, if you do not have a printer, use the packing slip you received in your parcel.
- Indicate which items you are returning and the reason for the return. Enclose the completed form within your package and send the parcel to the address
Caroline Gardner Returns,
17 Marylebone High Street,
London, W1U 4NZ, UK
- Please remember to ask the Post Office for your postage receipt and tracking details and retain them for your reference. Your receipt will contain proof of postage to prove the items have been sent. Customers are responsible for ensuring goods reach us. If we do not receive the returned items, we cannot process a return.
Returning items in store
- Take your package to our store, including the packing slip that was inside your parcel, as this will provide proof of purchase.
- For security reasons, you will not be refunded at the till, but via the original method of payment via our online system.
When to expect your refund
Returned items will be refunded within 10 working days, however in the event of a delay in receiving the parcel, please allow a maximum of 30 days. Please note, this does not include your bank's processing time.
Refunds will be credited to your original method of payment. If you paid partly by Gift Card, the Gift Card will be credited first, with any remaining balance being credited to the other method of payment used. If your card expires before we process your refund, please contact Customer Service with your order number, postcode and new card details.
Items that cannot be returned
- We do not offer refunds on
- Face masks, face mask pouches, stay safe kits
- Personalised stationery
- Personalised gifts
- Pierced jewellery
- Items without tags intact, used, worn or not in a saleable condition.
- Items without proof of purchase – packing slip or confirmation email.
- Caroline Gardner items bought from other retailers.
Exchanges
Unfortunately we are unable to offer exchanges by post. Please place a new order for the desired item and return the unwanted item to us to be refunded.
Cancelling your order
You have the right to cancel your contract with us and return your items by post within 14 calendar days from the day after the date you received your order. Read further details here. Your statutory rights are not affected by our returns policy.
Amending an order
We are sometimes able to amend contact details, delivery address or cancel items from and order. Please contact customerservice@carolinegardner.com as soon as possible after placing your order and we will do our best to help. (Note: customer service is available Monday – Friday 09:00 – 17:30)
Faulty or damaged items
If you receive a faulty or damaged item, you can return this to us for a replacement or a refund. Please notify us of the details as soon as possible and we will refund any postage costs and ensure you are reimbursed for standard return postage on the item.
If a fault develops outside of the 30 day return period, email us at customerservice@carolinegardner.com before you return the item so we can discuss the fault with you and agree the best way forward.
Returns from the EU
From 1st January 2021, returns from EU countries will be subject to UK VAT (20%) for goods valued at £22 or more and EU customers will now be required to complete customs declarations to import the goods into the UK. In addition, import duty may be payable on goods valued over £135.
International returns
Customers are responsible for import taxes, customs duties and fees that are due upon entry into the UK. Customs policies vary widely from country to country. Please contact your local customs office for more information.
Trade customers
If you are a trade customers please contact...
Or call our sales team on +44 (0)20 8288 9696
Love this beautiful and good quality. Almost too nice to use! Diary pages are not dated which means you can start it at any time.
I ordered a planner organiser for my next year at uni and it has it all a roomy diary plenty of to do list pages and an ample note section. Its just what a needed and in a cute pattern and great quality. shipping was reasonable and very prompt. I will definitely get another one for following uni year. Love it
Shooting Star Small Jotter Notebook
3 reviews
SCB113
RRP $14.00 Save Liquid error (product-template line 135): Computation results to '-Infinity'%/
VAT included.
This Small Jotter Notebook features our latest shooting star design and a falling hearts inner lining. Its convenient size, lined pages, and neat silver elastic closure make it perfect for note-taking on the go. Never forget important information with this small portable jotter notebook!
- Measurements: H 140 x W 100 x D 30mm
- Elasticated closure
- Soft cover
- 160 ruled pages
Delivery to the UK
Standard Delivery (3-5 working days) - £3.50 or FREE for all orders over £50 and subscription orders
- Royal Mail Second Class (non-tracked service)
We aim to pick, pack and dispatch orders within 1 working days. Sadly we cannot be responsible for extenuating circumstances that may cause a longer than advertised delivery time.
Customers in the highlands and islands and Northern Ireland may experience a slightly longer delivery time frame due to their location.
Next Day Delivery - £6.50
DHL next working day courier service, delivery 08:00-18:00 Monday-Friday (excluding bank holidays).
*Place your order before 12noon Monday-Friday and your order will be delivered on the next working day. Orders placed after 12noon on Thursday will be processed on Friday and delivered on Monday. Orders placed after 12noon on Friday, Saturday or Sunday will be processed on Monday and delivered on Tuesday.
Tracking codes will be supplied with your dispatch confirmation email. UK mainland postcodes only. Signature required on delivery. If no one is home at time of delivery, the courier will leave a calling card with details of how to collect your item or re-arrange delivery. Please note, we cannot guarantee a same day re-delivery if after the first attempt no one is home to receive your parcel.
Delivery to Jersey, Guernsey
Standard Delivery - £14.50 or FREE for all orders over £100
Delivery times vary, but parcels are normally delivered within 7-10 days.
Delivery to EU countries
Locations in Spain and Italy not on the mainland are excluded and will be calculated at checkout.
Standard Delivery - £16.50
Delivery times vary, but parcels are normally delivered within 7-10 days.
- Tracked service
Due to the Brexit transition and COVID19 restrictions, we are experiencing some carrier delays when processing EU orders. You will receive an email confirming when your order has been dispatched, which will contain a tracking link.
EU shipping charges DO NOT INCLUDE any applicable import taxes, customs duties and fees that are due upon entry into the destination country. Duties, fees and taxes are the responsibility of the recipient, and are levied once a shipment reaches the recipient's country. Customs policies vary widely from country to country and can cause delays beyond our original delivery estimates. Please contact your local customs office for more information.
Delivery to the rest of the world
International Delivery cost will be calculated at checkout based on your basket's weight and your delivery address.
Delivery times vary but parcels are normally delivered within 7-21 days.
You will receive an email confirming when your order has been dispatched, which will contain a tracking link.
International shipping charges DO NOT INCLUDE any applicable import taxes, customs duties and fees that are due upon entry into the destination country. Duties, fees and taxes are the responsibility of the recipient, and are levied once a shipment reaches the recipient's country. Customs policies vary widely from country to country and can cause delays beyond our original delivery estimates. Please contact your local customs office for more information.
Download a returns form here
Returns Policy
If you are not happy with your purchase, we promise to refund any full priced item returned to us in a saleable condition within 30 days of receipt. Items bought on sale must be returned to us within 14 days of receipt. Unwanted items can be returned by post at the customer’s own cost or in person to our store.
Returning an item by post
- Download a returns form here or, if you do not have a printer, use the packing slip you received in your parcel.
- Indicate which items you are returning and the reason for the return. Enclose the completed form within your package and send the parcel to the address
Caroline Gardner Returns,
17 Marylebone High Street,
London, W1U 4NZ, UK
- Please remember to ask the Post Office for your postage receipt and tracking details and retain them for your reference. Your receipt will contain proof of postage to prove the items have been sent. Customers are responsible for ensuring goods reach us. If we do not receive the returned items, we cannot process a return.
Returning items in store
- Take your package to our store, including the packing slip that was inside your parcel, as this will provide proof of purchase.
- For security reasons, you will not be refunded at the till, but via the original method of payment via our online system.
When to expect your refund
Returned items will be refunded within 10 working days, however in the event of a delay in receiving the parcel, please allow a maximum of 30 days. Please note, this does not include your bank's processing time.
Refunds will be credited to your original method of payment. If you paid partly by Gift Card, the Gift Card will be credited first, with any remaining balance being credited to the other method of payment used. If your card expires before we process your refund, please contact Customer Service with your order number, postcode and new card details.
Items that cannot be returned
- We do not offer refunds on
- Face masks, face mask pouches, stay safe kits
- Personalised stationery
- Personalised gifts
- Pierced jewellery
- Items without tags intact, used, worn or not in a saleable condition.
- Items without proof of purchase – packing slip or confirmation email.
- Caroline Gardner items bought from other retailers.
Exchanges
Unfortunately we are unable to offer exchanges by post. Please place a new order for the desired item and return the unwanted item to us to be refunded.
Cancelling your order
You have the right to cancel your contract with us and return your items by post within 14 calendar days from the day after the date you received your order. Read further details here. Your statutory rights are not affected by our returns policy.
Amending an order
We are sometimes able to amend contact details, delivery address or cancel items from and order. Please contact customerservice@carolinegardner.com as soon as possible after placing your order and we will do our best to help. (Note: customer service is available Monday – Friday 09:00 – 17:30)
Faulty or damaged items
If you receive a faulty or damaged item, you can return this to us for a replacement or a refund. Please notify us of the details as soon as possible and we will refund any postage costs and ensure you are reimbursed for standard return postage on the item.
If a fault develops outside of the 30 day return period, email us at customerservice@carolinegardner.com before you return the item so we can discuss the fault with you and agree the best way forward.
Returns from the EU
From 1st January 2021, returns from EU countries will be subject to UK VAT (20%) for goods valued at £22 or more and EU customers will now be required to complete customs declarations to import the goods into the UK. In addition, import duty may be payable on goods valued over £135.
International returns
Customers are responsible for import taxes, customs duties and fees that are due upon entry into the UK. Customs policies vary widely from country to country. Please contact your local customs office for more information.
Trade customers
If you are a trade customers please contact...
Or call our sales team on +44 (0)20 8288 9696
Teal Falling Hearts Pocket Mirror
4 reviews
PKM127
RRP $12.00 Save Liquid error (product-template line 135): Computation results to '-Infinity'%/
VAT included.
This teal falling hearts pocket compact mirror is a must have handbag essential. It has a beautiful gold foil design and a quality that makes it a pleasure to use for those on-the-go make up touch-ups. There are two mirrors, one of which is magnifying, for better coverage.
- Measurements: H 70 x W 70mm
- Printed leather-look finish
- 2 mirrors (one magnifying)
- Magnetic fastening
- Supplied in a clear plastic box
Delivery to the UK
Standard Delivery (3-5 working days) - £3.50 or FREE for all orders over £50 and subscription orders
- Royal Mail Second Class (non-tracked service)
We aim to pick, pack and dispatch orders within 1 working days. Sadly we cannot be responsible for extenuating circumstances that may cause a longer than advertised delivery time.
Customers in the highlands and islands and Northern Ireland may experience a slightly longer delivery time frame due to their location.
Next Day Delivery - £6.50
DHL next working day courier service, delivery 08:00-18:00 Monday-Friday (excluding bank holidays).
*Place your order before 12noon Monday-Friday and your order will be delivered on the next working day. Orders placed after 12noon on Thursday will be processed on Friday and delivered on Monday. Orders placed after 12noon on Friday, Saturday or Sunday will be processed on Monday and delivered on Tuesday.
Tracking codes will be supplied with your dispatch confirmation email. UK mainland postcodes only. Signature required on delivery. If no one is home at time of delivery, the courier will leave a calling card with details of how to collect your item or re-arrange delivery. Please note, we cannot guarantee a same day re-delivery if after the first attempt no one is home to receive your parcel.
Delivery to Jersey, Guernsey
Standard Delivery - £14.50 or FREE for all orders over £100
Delivery times vary, but parcels are normally delivered within 7-10 days.
Delivery to EU countries
Locations in Spain and Italy not on the mainland are excluded and will be calculated at checkout.
Standard Delivery - £16.50
Delivery times vary, but parcels are normally delivered within 7-10 days.
- Tracked service
Due to the Brexit transition and COVID19 restrictions, we are experiencing some carrier delays when processing EU orders. You will receive an email confirming when your order has been dispatched, which will contain a tracking link.
EU shipping charges DO NOT INCLUDE any applicable import taxes, customs duties and fees that are due upon entry into the destination country. Duties, fees and taxes are the responsibility of the recipient, and are levied once a shipment reaches the recipient's country. Customs policies vary widely from country to country and can cause delays beyond our original delivery estimates. Please contact your local customs office for more information.
Delivery to the rest of the world
International Delivery cost will be calculated at checkout based on your basket's weight and your delivery address.
Delivery times vary but parcels are normally delivered within 7-21 days.
You will receive an email confirming when your order has been dispatched, which will contain a tracking link.
International shipping charges DO NOT INCLUDE any applicable import taxes, customs duties and fees that are due upon entry into the destination country. Duties, fees and taxes are the responsibility of the recipient, and are levied once a shipment reaches the recipient's country. Customs policies vary widely from country to country and can cause delays beyond our original delivery estimates. Please contact your local customs office for more information.
Download a returns form here
Returns Policy
If you are not happy with your purchase, we promise to refund any full priced item returned to us in a saleable condition within 30 days of receipt. Items bought on sale must be returned to us within 14 days of receipt. Unwanted items can be returned by post at the customer’s own cost or in person to our store.
Returning an item by post
- Download a returns form here or, if you do not have a printer, use the packing slip you received in your parcel.
- Indicate which items you are returning and the reason for the return. Enclose the completed form within your package and send the parcel to the address
Caroline Gardner Returns,
17 Marylebone High Street,
London, W1U 4NZ, UK
- Please remember to ask the Post Office for your postage receipt and tracking details and retain them for your reference. Your receipt will contain proof of postage to prove the items have been sent. Customers are responsible for ensuring goods reach us. If we do not receive the returned items, we cannot process a return.
Returning items in store
- Take your package to our store, including the packing slip that was inside your parcel, as this will provide proof of purchase.
- For security reasons, you will not be refunded at the till, but via the original method of payment via our online system.
When to expect your refund
Returned items will be refunded within 10 working days, however in the event of a delay in receiving the parcel, please allow a maximum of 30 days. Please note, this does not include your bank's processing time.
Refunds will be credited to your original method of payment. If you paid partly by Gift Card, the Gift Card will be credited first, with any remaining balance being credited to the other method of payment used. If your card expires before we process your refund, please contact Customer Service with your order number, postcode and new card details.
Items that cannot be returned
- We do not offer refunds on
- Face masks, face mask pouches, stay safe kits
- Personalised stationery
- Personalised gifts
- Pierced jewellery
- Items without tags intact, used, worn or not in a saleable condition.
- Items without proof of purchase – packing slip or confirmation email.
- Caroline Gardner items bought from other retailers.
Exchanges
Unfortunately we are unable to offer exchanges by post. Please place a new order for the desired item and return the unwanted item to us to be refunded.
Cancelling your order
You have the right to cancel your contract with us and return your items by post within 14 calendar days from the day after the date you received your order. Read further details here. Your statutory rights are not affected by our returns policy.
Amending an order
We are sometimes able to amend contact details, delivery address or cancel items from and order. Please contact customerservice@carolinegardner.com as soon as possible after placing your order and we will do our best to help. (Note: customer service is available Monday – Friday 09:00 – 17:30)
Faulty or damaged items
If you receive a faulty or damaged item, you can return this to us for a replacement or a refund. Please notify us of the details as soon as possible and we will refund any postage costs and ensure you are reimbursed for standard return postage on the item.
If a fault develops outside of the 30 day return period, email us at customerservice@carolinegardner.com before you return the item so we can discuss the fault with you and agree the best way forward.
Returns from the EU
From 1st January 2021, returns from EU countries will be subject to UK VAT (20%) for goods valued at £22 or more and EU customers will now be required to complete customs declarations to import the goods into the UK. In addition, import duty may be payable on goods valued over £135.
International returns
Customers are responsible for import taxes, customs duties and fees that are due upon entry into the UK. Customs policies vary widely from country to country. Please contact your local customs office for more information.
Trade customers
If you are a trade customers please contact...
Or call our sales team on +44 (0)20 8288 9696
A gift for a friend / have posted it on
Shooting Star Pocket Mirror
4 reviews
PKM126
RRP $12.00 Save Liquid error (product-template line 135): Computation results to '-Infinity'%/
VAT included.
Our shooting star found its way on this pocket mirror you will never want to forget among your handbag essentials. With two mirrors, one of which magnifying, this the perfect accessory for on-the-go make up touch-ups.
- Measurements: H 70 x W 70mm
- Printed leather-look finish
- 2 mirrors (one magnifying)
- Magnetic fastening
- Supplied in a clear plastic box
Delivery to the UK
Standard Delivery (3-5 working days) - £3.50 or FREE for all orders over £50 and subscription orders
- Royal Mail Second Class (non-tracked service)
We aim to pick, pack and dispatch orders within 1 working days. Sadly we cannot be responsible for extenuating circumstances that may cause a longer than advertised delivery time.
Customers in the highlands and islands and Northern Ireland may experience a slightly longer delivery time frame due to their location.
Next Day Delivery - £6.50
DHL next working day courier service, delivery 08:00-18:00 Monday-Friday (excluding bank holidays).
*Place your order before 12noon Monday-Friday and your order will be delivered on the next working day. Orders placed after 12noon on Thursday will be processed on Friday and delivered on Monday. Orders placed after 12noon on Friday, Saturday or Sunday will be processed on Monday and delivered on Tuesday.
Tracking codes will be supplied with your dispatch confirmation email. UK mainland postcodes only. Signature required on delivery. If no one is home at time of delivery, the courier will leave a calling card with details of how to collect your item or re-arrange delivery. Please note, we cannot guarantee a same day re-delivery if after the first attempt no one is home to receive your parcel.
Delivery to Jersey, Guernsey
Standard Delivery - £14.50 or FREE for all orders over £100
Delivery times vary, but parcels are normally delivered within 7-10 days.
Delivery to EU countries
Locations in Spain and Italy not on the mainland are excluded and will be calculated at checkout.
Standard Delivery - £16.50
Delivery times vary, but parcels are normally delivered within 7-10 days.
- Tracked service
Due to the Brexit transition and COVID19 restrictions, we are experiencing some carrier delays when processing EU orders. You will receive an email confirming when your order has been dispatched, which will contain a tracking link.
EU shipping charges DO NOT INCLUDE any applicable import taxes, customs duties and fees that are due upon entry into the destination country. Duties, fees and taxes are the responsibility of the recipient, and are levied once a shipment reaches the recipient's country. Customs policies vary widely from country to country and can cause delays beyond our original delivery estimates. Please contact your local customs office for more information.
Delivery to the rest of the world
International Delivery cost will be calculated at checkout based on your basket's weight and your delivery address.
Delivery times vary but parcels are normally delivered within 7-21 days.
You will receive an email confirming when your order has been dispatched, which will contain a tracking link.
International shipping charges DO NOT INCLUDE any applicable import taxes, customs duties and fees that are due upon entry into the destination country. Duties, fees and taxes are the responsibility of the recipient, and are levied once a shipment reaches the recipient's country. Customs policies vary widely from country to country and can cause delays beyond our original delivery estimates. Please contact your local customs office for more information.
Download a returns form here
Returns Policy
If you are not happy with your purchase, we promise to refund any full priced item returned to us in a saleable condition within 30 days of receipt. Items bought on sale must be returned to us within 14 days of receipt. Unwanted items can be returned by post at the customer’s own cost or in person to our store.
Returning an item by post
- Download a returns form here or, if you do not have a printer, use the packing slip you received in your parcel.
- Indicate which items you are returning and the reason for the return. Enclose the completed form within your package and send the parcel to the address
Caroline Gardner Returns,
17 Marylebone High Street,
London, W1U 4NZ, UK
- Please remember to ask the Post Office for your postage receipt and tracking details and retain them for your reference. Your receipt will contain proof of postage to prove the items have been sent. Customers are responsible for ensuring goods reach us. If we do not receive the returned items, we cannot process a return.
Returning items in store
- Take your package to our store, including the packing slip that was inside your parcel, as this will provide proof of purchase.
- For security reasons, you will not be refunded at the till, but via the original method of payment via our online system.
When to expect your refund
Returned items will be refunded within 10 working days, however in the event of a delay in receiving the parcel, please allow a maximum of 30 days. Please note, this does not include your bank's processing time.
Refunds will be credited to your original method of payment. If you paid partly by Gift Card, the Gift Card will be credited first, with any remaining balance being credited to the other method of payment used. If your card expires before we process your refund, please contact Customer Service with your order number, postcode and new card details.
Items that cannot be returned
- We do not offer refunds on
- Face masks, face mask pouches, stay safe kits
- Personalised stationery
- Personalised gifts
- Pierced jewellery
- Items without tags intact, used, worn or not in a saleable condition.
- Items without proof of purchase – packing slip or confirmation email.
- Caroline Gardner items bought from other retailers.
Exchanges
Unfortunately we are unable to offer exchanges by post. Please place a new order for the desired item and return the unwanted item to us to be refunded.
Cancelling your order
You have the right to cancel your contract with us and return your items by post within 14 calendar days from the day after the date you received your order. Read further details here. Your statutory rights are not affected by our returns policy.
Amending an order
We are sometimes able to amend contact details, delivery address or cancel items from and order. Please contact customerservice@carolinegardner.com as soon as possible after placing your order and we will do our best to help. (Note: customer service is available Monday – Friday 09:00 – 17:30)
Faulty or damaged items
If you receive a faulty or damaged item, you can return this to us for a replacement or a refund. Please notify us of the details as soon as possible and we will refund any postage costs and ensure you are reimbursed for standard return postage on the item.
If a fault develops outside of the 30 day return period, email us at customerservice@carolinegardner.com before you return the item so we can discuss the fault with you and agree the best way forward.
Returns from the EU
From 1st January 2021, returns from EU countries will be subject to UK VAT (20%) for goods valued at £22 or more and EU customers will now be required to complete customs declarations to import the goods into the UK. In addition, import duty may be payable on goods valued over £135.
International returns
Customers are responsible for import taxes, customs duties and fees that are due upon entry into the UK. Customs policies vary widely from country to country. Please contact your local customs office for more information.
Trade customers
If you are a trade customers please contact...
Or call our sales team on +44 (0)20 8288 9696
A gift for a friend / have posted it on
Scattered Hearts Sausage Dog Keyring
No reviews
NOV107
RRP $17.00 Save Liquid error (product-template line 135): Computation results to '-Infinity'%/
VAT included.
For all dog lovers, this sausage dog keyring is the perfect finish for your keys or handbag! This time, our signature sausage dog comes in our scattered hearts print. With a vegan leather feel and a tan branded tag, this sausage dog keyring will accompany you on your many adventures.
- Measurements: H 58 x W 95 x D 7 mm
- Vegan leather feel
- Gold hardware
- Tan branded tag
Delivery to the UK
Standard Delivery (3-5 working days) - £3.50 or FREE for all orders over £50 and subscription orders
- Royal Mail Second Class (non-tracked service)
We aim to pick, pack and dispatch orders within 1 working days. Sadly we cannot be responsible for extenuating circumstances that may cause a longer than advertised delivery time.
Customers in the highlands and islands and Northern Ireland may experience a slightly longer delivery time frame due to their location.
Next Day Delivery - £6.50
DHL next working day courier service, delivery 08:00-18:00 Monday-Friday (excluding bank holidays).
*Place your order before 12noon Monday-Friday and your order will be delivered on the next working day. Orders placed after 12noon on Thursday will be processed on Friday and delivered on Monday. Orders placed after 12noon on Friday, Saturday or Sunday will be processed on Monday and delivered on Tuesday.
Tracking codes will be supplied with your dispatch confirmation email. UK mainland postcodes only. Signature required on delivery. If no one is home at time of delivery, the courier will leave a calling card with details of how to collect your item or re-arrange delivery. Please note, we cannot guarantee a same day re-delivery if after the first attempt no one is home to receive your parcel.
Delivery to Jersey, Guernsey
Standard Delivery - £14.50 or FREE for all orders over £100
Delivery times vary, but parcels are normally delivered within 7-10 days.
Delivery to EU countries
Locations in Spain and Italy not on the mainland are excluded and will be calculated at checkout.
Standard Delivery - £16.50
Delivery times vary, but parcels are normally delivered within 7-10 days.
- Tracked service
Due to the Brexit transition and COVID19 restrictions, we are experiencing some carrier delays when processing EU orders. You will receive an email confirming when your order has been dispatched, which will contain a tracking link.
EU shipping charges DO NOT INCLUDE any applicable import taxes, customs duties and fees that are due upon entry into the destination country. Duties, fees and taxes are the responsibility of the recipient, and are levied once a shipment reaches the recipient's country. Customs policies vary widely from country to country and can cause delays beyond our original delivery estimates. Please contact your local customs office for more information.
Delivery to the rest of the world
International Delivery cost will be calculated at checkout based on your basket's weight and your delivery address.
Delivery times vary but parcels are normally delivered within 7-21 days.
You will receive an email confirming when your order has been dispatched, which will contain a tracking link.
International shipping charges DO NOT INCLUDE any applicable import taxes, customs duties and fees that are due upon entry into the destination country. Duties, fees and taxes are the responsibility of the recipient, and are levied once a shipment reaches the recipient's country. Customs policies vary widely from country to country and can cause delays beyond our original delivery estimates. Please contact your local customs office for more information.
Download a returns form here
Returns Policy
If you are not happy with your purchase, we promise to refund any full priced item returned to us in a saleable condition within 30 days of receipt. Items bought on sale must be returned to us within 14 days of receipt. Unwanted items can be returned by post at the customer’s own cost or in person to our store.
Returning an item by post
- Download a returns form here or, if you do not have a printer, use the packing slip you received in your parcel.
- Indicate which items you are returning and the reason for the return. Enclose the completed form within your package and send the parcel to the address
Caroline Gardner Returns,
17 Marylebone High Street,
London, W1U 4NZ, UK
- Please remember to ask the Post Office for your postage receipt and tracking details and retain them for your reference. Your receipt will contain proof of postage to prove the items have been sent. Customers are responsible for ensuring goods reach us. If we do not receive the returned items, we cannot process a return.
Returning items in store
- Take your package to our store, including the packing slip that was inside your parcel, as this will provide proof of purchase.
- For security reasons, you will not be refunded at the till, but via the original method of payment via our online system.
When to expect your refund
Returned items will be refunded within 10 working days, however in the event of a delay in receiving the parcel, please allow a maximum of 30 days. Please note, this does not include your bank's processing time.
Refunds will be credited to your original method of payment. If you paid partly by Gift Card, the Gift Card will be credited first, with any remaining balance being credited to the other method of payment used. If your card expires before we process your refund, please contact Customer Service with your order number, postcode and new card details.
Items that cannot be returned
- We do not offer refunds on
- Face masks, face mask pouches, stay safe kits
- Personalised stationery
- Personalised gifts
- Pierced jewellery
- Items without tags intact, used, worn or not in a saleable condition.
- Items without proof of purchase – packing slip or confirmation email.
- Caroline Gardner items bought from other retailers.
Exchanges
Unfortunately we are unable to offer exchanges by post. Please place a new order for the desired item and return the unwanted item to us to be refunded.
Cancelling your order
You have the right to cancel your contract with us and return your items by post within 14 calendar days from the day after the date you received your order. Read further details here. Your statutory rights are not affected by our returns policy.
Amending an order
We are sometimes able to amend contact details, delivery address or cancel items from and order. Please contact customerservice@carolinegardner.com as soon as possible after placing your order and we will do our best to help. (Note: customer service is available Monday – Friday 09:00 – 17:30)
Faulty or damaged items
If you receive a faulty or damaged item, you can return this to us for a replacement or a refund. Please notify us of the details as soon as possible and we will refund any postage costs and ensure you are reimbursed for standard return postage on the item.
If a fault develops outside of the 30 day return period, email us at customerservice@carolinegardner.com before you return the item so we can discuss the fault with you and agree the best way forward.
Returns from the EU
From 1st January 2021, returns from EU countries will be subject to UK VAT (20%) for goods valued at £22 or more and EU customers will now be required to complete customs declarations to import the goods into the UK. In addition, import duty may be payable on goods valued over £135.
International returns
Customers are responsible for import taxes, customs duties and fees that are due upon entry into the UK. Customs policies vary widely from country to country. Please contact your local customs office for more information.
Trade customers
If you are a trade customers please contact...
Or call our sales team on +44 (0)20 8288 9696
AW21 COLLECTION
make your mark
A new take on the timeless leopard print alongside fun leaping leopards, complemented by rose gold detailing and pops of sage green.
Charcoal Hearts Spiral A4 Notebook
No reviews
SPI104
RRP $24.00 Save Liquid error (product-template line 135): Computation results to '-Infinity'%/
VAT included.
This large spiral notebook in our classic falling hearts design in a new shade of charcoal is perfect for serious note-taking capacity! Its A4 size, 200 lined pages, and durable hardback structure is ideal for organising, planning, and make to-do lists!
-
Charcoal hearts design
-
200 lined pages
-
Rose gold spiral spine and hardback covers
-
Measurements: H281 x W221 x D18mm
Delivery to the UK
Standard Delivery (3-5 working days) - £3.50 or FREE for all orders over £50 and subscription orders
- Royal Mail Second Class (non-tracked service)
We aim to pick, pack and dispatch orders within 1 working days. Sadly we cannot be responsible for extenuating circumstances that may cause a longer than advertised delivery time.
Customers in the highlands and islands and Northern Ireland may experience a slightly longer delivery time frame due to their location.
Next Day Delivery - £6.50
DHL next working day courier service, delivery 08:00-18:00 Monday-Friday (excluding bank holidays).
*Place your order before 12noon Monday-Friday and your order will be delivered on the next working day. Orders placed after 12noon on Thursday will be processed on Friday and delivered on Monday. Orders placed after 12noon on Friday, Saturday or Sunday will be processed on Monday and delivered on Tuesday.
Tracking codes will be supplied with your dispatch confirmation email. UK mainland postcodes only. Signature required on delivery. If no one is home at time of delivery, the courier will leave a calling card with details of how to collect your item or re-arrange delivery. Please note, we cannot guarantee a same day re-delivery if after the first attempt no one is home to receive your parcel.
Delivery to Jersey, Guernsey
Standard Delivery - £14.50 or FREE for all orders over £100
Delivery times vary, but parcels are normally delivered within 7-10 days.
Delivery to EU countries
Locations in Spain and Italy not on the mainland are excluded and will be calculated at checkout.
Standard Delivery - £16.50
Delivery times vary, but parcels are normally delivered within 7-10 days.
- Tracked service
Due to the Brexit transition and COVID19 restrictions, we are experiencing some carrier delays when processing EU orders. You will receive an email confirming when your order has been dispatched, which will contain a tracking link.
EU shipping charges DO NOT INCLUDE any applicable import taxes, customs duties and fees that are due upon entry into the destination country. Duties, fees and taxes are the responsibility of the recipient, and are levied once a shipment reaches the recipient's country. Customs policies vary widely from country to country and can cause delays beyond our original delivery estimates. Please contact your local customs office for more information.
Delivery to the rest of the world
International Delivery cost will be calculated at checkout based on your basket's weight and your delivery address.
Delivery times vary but parcels are normally delivered within 7-21 days.
You will receive an email confirming when your order has been dispatched, which will contain a tracking link.
International shipping charges DO NOT INCLUDE any applicable import taxes, customs duties and fees that are due upon entry into the destination country. Duties, fees and taxes are the responsibility of the recipient, and are levied once a shipment reaches the recipient's country. Customs policies vary widely from country to country and can cause delays beyond our original delivery estimates. Please contact your local customs office for more information.
Download a returns form here
Returns Policy
If you are not happy with your purchase, we promise to refund any full priced item returned to us in a saleable condition within 30 days of receipt. Items bought on sale must be returned to us within 14 days of receipt. Unwanted items can be returned by post at the customer’s own cost or in person to our store.
Returning an item by post
- Download a returns form here or, if you do not have a printer, use the packing slip you received in your parcel.
- Indicate which items you are returning and the reason for the return. Enclose the completed form within your package and send the parcel to the address
Caroline Gardner Returns,
17 Marylebone High Street,
London, W1U 4NZ, UK
- Please remember to ask the Post Office for your postage receipt and tracking details and retain them for your reference. Your receipt will contain proof of postage to prove the items have been sent. Customers are responsible for ensuring goods reach us. If we do not receive the returned items, we cannot process a return.
Returning items in store
- Take your package to our store, including the packing slip that was inside your parcel, as this will provide proof of purchase.
- For security reasons, you will not be refunded at the till, but via the original method of payment via our online system.
When to expect your refund
Returned items will be refunded within 10 working days, however in the event of a delay in receiving the parcel, please allow a maximum of 30 days. Please note, this does not include your bank's processing time.
Refunds will be credited to your original method of payment. If you paid partly by Gift Card, the Gift Card will be credited first, with any remaining balance being credited to the other method of payment used. If your card expires before we process your refund, please contact Customer Service with your order number, postcode and new card details.
Items that cannot be returned
- We do not offer refunds on
- Face masks, face mask pouches, stay safe kits
- Personalised stationery
- Personalised gifts
- Pierced jewellery
- Items without tags intact, used, worn or not in a saleable condition.
- Items without proof of purchase – packing slip or confirmation email.
- Caroline Gardner items bought from other retailers.
Exchanges
Unfortunately we are unable to offer exchanges by post. Please place a new order for the desired item and return the unwanted item to us to be refunded.
Cancelling your order
You have the right to cancel your contract with us and return your items by post within 14 calendar days from the day after the date you received your order. Read further details here. Your statutory rights are not affected by our returns policy.
Amending an order
We are sometimes able to amend contact details, delivery address or cancel items from and order. Please contact customerservice@carolinegardner.com as soon as possible after placing your order and we will do our best to help. (Note: customer service is available Monday – Friday 09:00 – 17:30)
Faulty or damaged items
If you receive a faulty or damaged item, you can return this to us for a replacement or a refund. Please notify us of the details as soon as possible and we will refund any postage costs and ensure you are reimbursed for standard return postage on the item.
If a fault develops outside of the 30 day return period, email us at customerservice@carolinegardner.com before you return the item so we can discuss the fault with you and agree the best way forward.
Returns from the EU
From 1st January 2021, returns from EU countries will be subject to UK VAT (20%) for goods valued at £22 or more and EU customers will now be required to complete customs declarations to import the goods into the UK. In addition, import duty may be payable on goods valued over £135.
International returns
Customers are responsible for import taxes, customs duties and fees that are due upon entry into the UK. Customs policies vary widely from country to country. Please contact your local customs office for more information.
Trade customers
If you are a trade customers please contact...
Or call our sales team on +44 (0)20 8288 9696
Leopard Drawstring Travel Bags Set
10 reviews
TRV109
RRP $26.00 Save Liquid error (product-template line 135): Computation results to '-Infinity'%/
VAT included.
Set of 3 different sized canvas drawstring bags, great for tidying a drawer or taking on your travels. The small outer bag contains two inner larger bags, in three complementing prints from our Mark Your Mark collection. The bags are made from pure cotton.
- Dimensions: large L 35 x W 30 cm, small L 21 x W 20 cm
- Composition: 100% printed cotton
Delivery to the UK
Standard Delivery (3-5 working days) - £3.50 or FREE for all orders over £50 and subscription orders
- Royal Mail Second Class (non-tracked service)
We aim to pick, pack and dispatch orders within 1 working days. Sadly we cannot be responsible for extenuating circumstances that may cause a longer than advertised delivery time.
Customers in the highlands and islands and Northern Ireland may experience a slightly longer delivery time frame due to their location.
Next Day Delivery - £6.50
DHL next working day courier service, delivery 08:00-18:00 Monday-Friday (excluding bank holidays).
*Place your order before 12noon Monday-Friday and your order will be delivered on the next working day. Orders placed after 12noon on Thursday will be processed on Friday and delivered on Monday. Orders placed after 12noon on Friday, Saturday or Sunday will be processed on Monday and delivered on Tuesday.
Tracking codes will be supplied with your dispatch confirmation email. UK mainland postcodes only. Signature required on delivery. If no one is home at time of delivery, the courier will leave a calling card with details of how to collect your item or re-arrange delivery. Please note, we cannot guarantee a same day re-delivery if after the first attempt no one is home to receive your parcel.
Delivery to Jersey, Guernsey
Standard Delivery - £14.50 or FREE for all orders over £100
Delivery times vary, but parcels are normally delivered within 7-10 days.
Delivery to EU countries
Locations in Spain and Italy not on the mainland are excluded and will be calculated at checkout.
Standard Delivery - £16.50
Delivery times vary, but parcels are normally delivered within 7-10 days.
- Tracked service
Due to the Brexit transition and COVID19 restrictions, we are experiencing some carrier delays when processing EU orders. You will receive an email confirming when your order has been dispatched, which will contain a tracking link.
EU shipping charges DO NOT INCLUDE any applicable import taxes, customs duties and fees that are due upon entry into the destination country. Duties, fees and taxes are the responsibility of the recipient, and are levied once a shipment reaches the recipient's country. Customs policies vary widely from country to country and can cause delays beyond our original delivery estimates. Please contact your local customs office for more information.
Delivery to the rest of the world
International Delivery cost will be calculated at checkout based on your basket's weight and your delivery address.
Delivery times vary but parcels are normally delivered within 7-21 days.
You will receive an email confirming when your order has been dispatched, which will contain a tracking link.
International shipping charges DO NOT INCLUDE any applicable import taxes, customs duties and fees that are due upon entry into the destination country. Duties, fees and taxes are the responsibility of the recipient, and are levied once a shipment reaches the recipient's country. Customs policies vary widely from country to country and can cause delays beyond our original delivery estimates. Please contact your local customs office for more information.
Download a returns form here
Returns Policy
If you are not happy with your purchase, we promise to refund any full priced item returned to us in a saleable condition within 30 days of receipt. Items bought on sale must be returned to us within 14 days of receipt. Unwanted items can be returned by post at the customer’s own cost or in person to our store.
Returning an item by post
- Download a returns form here or, if you do not have a printer, use the packing slip you received in your parcel.
- Indicate which items you are returning and the reason for the return. Enclose the completed form within your package and send the parcel to the address
Caroline Gardner Returns,
17 Marylebone High Street,
London, W1U 4NZ, UK
- Please remember to ask the Post Office for your postage receipt and tracking details and retain them for your reference. Your receipt will contain proof of postage to prove the items have been sent. Customers are responsible for ensuring goods reach us. If we do not receive the returned items, we cannot process a return.
Returning items in store
- Take your package to our store, including the packing slip that was inside your parcel, as this will provide proof of purchase.
- For security reasons, you will not be refunded at the till, but via the original method of payment via our online system.
When to expect your refund
Returned items will be refunded within 10 working days, however in the event of a delay in receiving the parcel, please allow a maximum of 30 days. Please note, this does not include your bank's processing time.
Refunds will be credited to your original method of payment. If you paid partly by Gift Card, the Gift Card will be credited first, with any remaining balance being credited to the other method of payment used. If your card expires before we process your refund, please contact Customer Service with your order number, postcode and new card details.
Items that cannot be returned
- We do not offer refunds on
- Face masks, face mask pouches, stay safe kits
- Personalised stationery
- Personalised gifts
- Pierced jewellery
- Items without tags intact, used, worn or not in a saleable condition.
- Items without proof of purchase – packing slip or confirmation email.
- Caroline Gardner items bought from other retailers.
Exchanges
Unfortunately we are unable to offer exchanges by post. Please place a new order for the desired item and return the unwanted item to us to be refunded.
Cancelling your order
You have the right to cancel your contract with us and return your items by post within 14 calendar days from the day after the date you received your order. Read further details here. Your statutory rights are not affected by our returns policy.
Amending an order
We are sometimes able to amend contact details, delivery address or cancel items from and order. Please contact customerservice@carolinegardner.com as soon as possible after placing your order and we will do our best to help. (Note: customer service is available Monday – Friday 09:00 – 17:30)
Faulty or damaged items
If you receive a faulty or damaged item, you can return this to us for a replacement or a refund. Please notify us of the details as soon as possible and we will refund any postage costs and ensure you are reimbursed for standard return postage on the item.
If a fault develops outside of the 30 day return period, email us at customerservice@carolinegardner.com before you return the item so we can discuss the fault with you and agree the best way forward.
Returns from the EU
From 1st January 2021, returns from EU countries will be subject to UK VAT (20%) for goods valued at £22 or more and EU customers will now be required to complete customs declarations to import the goods into the UK. In addition, import duty may be payable on goods valued over £135.
International returns
Customers are responsible for import taxes, customs duties and fees that are due upon entry into the UK. Customs policies vary widely from country to country. Please contact your local customs office for more information.
Trade customers
If you are a trade customers please contact...
Or call our sales team on +44 (0)20 8288 9696
Great little bags and cute materials , will be very useful.
Great little bags , love the different fabrics .
Leopard Leather Small Alifa Crossbody
1 review
SFY356
RRP $194.00 Save Liquid error (product-template line 135): Computation results to '-Infinity'%/
VAT included.
The Alifa leather crossbody handbag with double handles is compact, roomy and lightweight. The bag comes with a thin detachable cross body strap.
- 20W x 8D x 12H cm
- Top handle and crossbody strap
- Zip closure
- Canvas lining
- 100% Cow Leather & Hair
- Made in Italy by Gianni Chiarini
Delivery to the UK
Standard Delivery (3-5 working days) - £3.50 or FREE for all orders over £50 and subscription orders
- Royal Mail Second Class (non-tracked service)
We aim to pick, pack and dispatch orders within 1 working days. Sadly we cannot be responsible for extenuating circumstances that may cause a longer than advertised delivery time.
Customers in the highlands and islands and Northern Ireland may experience a slightly longer delivery time frame due to their location.
Next Day Delivery - £6.50
DHL next working day courier service, delivery 08:00-18:00 Monday-Friday (excluding bank holidays).
*Place your order before 12noon Monday-Friday and your order will be delivered on the next working day. Orders placed after 12noon on Thursday will be processed on Friday and delivered on Monday. Orders placed after 12noon on Friday, Saturday or Sunday will be processed on Monday and delivered on Tuesday.
Tracking codes will be supplied with your dispatch confirmation email. UK mainland postcodes only. Signature required on delivery. If no one is home at time of delivery, the courier will leave a calling card with details of how to collect your item or re-arrange delivery. Please note, we cannot guarantee a same day re-delivery if after the first attempt no one is home to receive your parcel.
Delivery to Jersey, Guernsey
Standard Delivery - £14.50 or FREE for all orders over £100
Delivery times vary, but parcels are normally delivered within 7-10 days.
Delivery to EU countries
Locations in Spain and Italy not on the mainland are excluded and will be calculated at checkout.
Standard Delivery - £16.50
Delivery times vary, but parcels are normally delivered within 7-10 days.
- Tracked service
Due to the Brexit transition and COVID19 restrictions, we are experiencing some carrier delays when processing EU orders. You will receive an email confirming when your order has been dispatched, which will contain a tracking link.
EU shipping charges DO NOT INCLUDE any applicable import taxes, customs duties and fees that are due upon entry into the destination country. Duties, fees and taxes are the responsibility of the recipient, and are levied once a shipment reaches the recipient's country. Customs policies vary widely from country to country and can cause delays beyond our original delivery estimates. Please contact your local customs office for more information.
Delivery to the rest of the world
International Delivery cost will be calculated at checkout based on your basket's weight and your delivery address.
Delivery times vary but parcels are normally delivered within 7-21 days.
You will receive an email confirming when your order has been dispatched, which will contain a tracking link.
International shipping charges DO NOT INCLUDE any applicable import taxes, customs duties and fees that are due upon entry into the destination country. Duties, fees and taxes are the responsibility of the recipient, and are levied once a shipment reaches the recipient's country. Customs policies vary widely from country to country and can cause delays beyond our original delivery estimates. Please contact your local customs office for more information.
Download a returns form here
Returns Policy
If you are not happy with your purchase, we promise to refund any full priced item returned to us in a saleable condition within 30 days of receipt. Items bought on sale must be returned to us within 14 days of receipt. Unwanted items can be returned by post at the customer’s own cost or in person to our store.
Returning an item by post
- Download a returns form here or, if you do not have a printer, use the packing slip you received in your parcel.
- Indicate which items you are returning and the reason for the return. Enclose the completed form within your package and send the parcel to the address
Caroline Gardner Returns,
17 Marylebone High Street,
London, W1U 4NZ, UK
- Please remember to ask the Post Office for your postage receipt and tracking details and retain them for your reference. Your receipt will contain proof of postage to prove the items have been sent. Customers are responsible for ensuring goods reach us. If we do not receive the returned items, we cannot process a return.
Returning items in store
- Take your package to our store, including the packing slip that was inside your parcel, as this will provide proof of purchase.
- For security reasons, you will not be refunded at the till, but via the original method of payment via our online system.
When to expect your refund
Returned items will be refunded within 10 working days, however in the event of a delay in receiving the parcel, please allow a maximum of 30 days. Please note, this does not include your bank's processing time.
Refunds will be credited to your original method of payment. If you paid partly by Gift Card, the Gift Card will be credited first, with any remaining balance being credited to the other method of payment used. If your card expires before we process your refund, please contact Customer Service with your order number, postcode and new card details.
Items that cannot be returned
- We do not offer refunds on
- Face masks, face mask pouches, stay safe kits
- Personalised stationery
- Personalised gifts
- Pierced jewellery
- Items without tags intact, used, worn or not in a saleable condition.
- Items without proof of purchase – packing slip or confirmation email.
- Caroline Gardner items bought from other retailers.
Exchanges
Unfortunately we are unable to offer exchanges by post. Please place a new order for the desired item and return the unwanted item to us to be refunded.
Cancelling your order
You have the right to cancel your contract with us and return your items by post within 14 calendar days from the day after the date you received your order. Read further details here. Your statutory rights are not affected by our returns policy.
Amending an order
We are sometimes able to amend contact details, delivery address or cancel items from and order. Please contact customerservice@carolinegardner.com as soon as possible after placing your order and we will do our best to help. (Note: customer service is available Monday – Friday 09:00 – 17:30)
Faulty or damaged items
If you receive a faulty or damaged item, you can return this to us for a replacement or a refund. Please notify us of the details as soon as possible and we will refund any postage costs and ensure you are reimbursed for standard return postage on the item.
If a fault develops outside of the 30 day return period, email us at customerservice@carolinegardner.com before you return the item so we can discuss the fault with you and agree the best way forward.
Returns from the EU
From 1st January 2021, returns from EU countries will be subject to UK VAT (20%) for goods valued at £22 or more and EU customers will now be required to complete customs declarations to import the goods into the UK. In addition, import duty may be payable on goods valued over £135.
International returns
Customers are responsible for import taxes, customs duties and fees that are due upon entry into the UK. Customs policies vary widely from country to country. Please contact your local customs office for more information.
Trade customers
If you are a trade customers please contact...
Or call our sales team on +44 (0)20 8288 9696
Leaping Leopard Multi Tab Notebook
3 reviews
TAB100
RRP $21.00 Save Liquid error (product-template line 135): Computation results to '-Infinity'%/
VAT included.
This multi tab notebook with a beautifully printed cover in our latest leopard print design has coloured paper pages. The tab feature helps to find your notes and ideas easily whilst bringing uplifting colour to your everyday.
- Measurements: H 210 x W 150 x D 15mm
- Soft cover
- 4 sections of lined pages.
- Mono leopard print lining
Delivery to the UK
Standard Delivery (3-5 working days) - £3.50 or FREE for all orders over £50 and subscription orders
- Royal Mail Second Class (non-tracked service)
We aim to pick, pack and dispatch orders within 1 working days. Sadly we cannot be responsible for extenuating circumstances that may cause a longer than advertised delivery time.
Customers in the highlands and islands and Northern Ireland may experience a slightly longer delivery time frame due to their location.
Next Day Delivery - £6.50
DHL next working day courier service, delivery 08:00-18:00 Monday-Friday (excluding bank holidays).
*Place your order before 12noon Monday-Friday and your order will be delivered on the next working day. Orders placed after 12noon on Thursday will be processed on Friday and delivered on Monday. Orders placed after 12noon on Friday, Saturday or Sunday will be processed on Monday and delivered on Tuesday.
Tracking codes will be supplied with your dispatch confirmation email. UK mainland postcodes only. Signature required on delivery. If no one is home at time of delivery, the courier will leave a calling card with details of how to collect your item or re-arrange delivery. Please note, we cannot guarantee a same day re-delivery if after the first attempt no one is home to receive your parcel.
Delivery to Jersey, Guernsey
Standard Delivery - £14.50 or FREE for all orders over £100
Delivery times vary, but parcels are normally delivered within 7-10 days.
Delivery to EU countries
Locations in Spain and Italy not on the mainland are excluded and will be calculated at checkout.
Standard Delivery - £16.50
Delivery times vary, but parcels are normally delivered within 7-10 days.
- Tracked service
Due to the Brexit transition and COVID19 restrictions, we are experiencing some carrier delays when processing EU orders. You will receive an email confirming when your order has been dispatched, which will contain a tracking link.
EU shipping charges DO NOT INCLUDE any applicable import taxes, customs duties and fees that are due upon entry into the destination country. Duties, fees and taxes are the responsibility of the recipient, and are levied once a shipment reaches the recipient's country. Customs policies vary widely from country to country and can cause delays beyond our original delivery estimates. Please contact your local customs office for more information.
Delivery to the rest of the world
International Delivery cost will be calculated at checkout based on your basket's weight and your delivery address.
Delivery times vary but parcels are normally delivered within 7-21 days.
You will receive an email confirming when your order has been dispatched, which will contain a tracking link.
International shipping charges DO NOT INCLUDE any applicable import taxes, customs duties and fees that are due upon entry into the destination country. Duties, fees and taxes are the responsibility of the recipient, and are levied once a shipment reaches the recipient's country. Customs policies vary widely from country to country and can cause delays beyond our original delivery estimates. Please contact your local customs office for more information.
Download a returns form here
Returns Policy
If you are not happy with your purchase, we promise to refund any full priced item returned to us in a saleable condition within 30 days of receipt. Items bought on sale must be returned to us within 14 days of receipt. Unwanted items can be returned by post at the customer’s own cost or in person to our store.
Returning an item by post
- Download a returns form here or, if you do not have a printer, use the packing slip you received in your parcel.
- Indicate which items you are returning and the reason for the return. Enclose the completed form within your package and send the parcel to the address
Caroline Gardner Returns,
17 Marylebone High Street,
London, W1U 4NZ, UK
- Please remember to ask the Post Office for your postage receipt and tracking details and retain them for your reference. Your receipt will contain proof of postage to prove the items have been sent. Customers are responsible for ensuring goods reach us. If we do not receive the returned items, we cannot process a return.
Returning items in store
- Take your package to our store, including the packing slip that was inside your parcel, as this will provide proof of purchase.
- For security reasons, you will not be refunded at the till, but via the original method of payment via our online system.
When to expect your refund
Returned items will be refunded within 10 working days, however in the event of a delay in receiving the parcel, please allow a maximum of 30 days. Please note, this does not include your bank's processing time.
Refunds will be credited to your original method of payment. If you paid partly by Gift Card, the Gift Card will be credited first, with any remaining balance being credited to the other method of payment used. If your card expires before we process your refund, please contact Customer Service with your order number, postcode and new card details.
Items that cannot be returned
- We do not offer refunds on
- Face masks, face mask pouches, stay safe kits
- Personalised stationery
- Personalised gifts
- Pierced jewellery
- Items without tags intact, used, worn or not in a saleable condition.
- Items without proof of purchase – packing slip or confirmation email.
- Caroline Gardner items bought from other retailers.
Exchanges
Unfortunately we are unable to offer exchanges by post. Please place a new order for the desired item and return the unwanted item to us to be refunded.
Cancelling your order
You have the right to cancel your contract with us and return your items by post within 14 calendar days from the day after the date you received your order. Read further details here. Your statutory rights are not affected by our returns policy.
Amending an order
We are sometimes able to amend contact details, delivery address or cancel items from and order. Please contact customerservice@carolinegardner.com as soon as possible after placing your order and we will do our best to help. (Note: customer service is available Monday – Friday 09:00 – 17:30)
Faulty or damaged items
If you receive a faulty or damaged item, you can return this to us for a replacement or a refund. Please notify us of the details as soon as possible and we will refund any postage costs and ensure you are reimbursed for standard return postage on the item.
If a fault develops outside of the 30 day return period, email us at customerservice@carolinegardner.com before you return the item so we can discuss the fault with you and agree the best way forward.
Returns from the EU
From 1st January 2021, returns from EU countries will be subject to UK VAT (20%) for goods valued at £22 or more and EU customers will now be required to complete customs declarations to import the goods into the UK. In addition, import duty may be payable on goods valued over £135.
International returns
Customers are responsible for import taxes, customs duties and fees that are due upon entry into the UK. Customs policies vary widely from country to country. Please contact your local customs office for more information.
Trade customers
If you are a trade customers please contact...
Or call our sales team on +44 (0)20 8288 9696
Black Cheetah Leather Purse
No reviews
SFY260
RRP $54.00 Save Liquid error (product-template line 135): Computation results to '-Infinity'%/
VAT included.
This leather imitation 'pony-hair' Everyday Purse has a patterned lining, and contrast trims. This handy purse with expanding gusset also features an internal pocket to keep valuables safe, as well as being the perfect slimline fit for inside any handbag.
- Dimensions: H10.5 x W18 x D4 cm (expanded side)
- Cow leather
- Patterned lining
- Internal slip pocket
- Leather zip pull
Delivery to the UK
Standard Delivery (3-5 working days) - £3.50 or FREE for all orders over £50 and subscription orders
- Royal Mail Second Class (non-tracked service)
We aim to pick, pack and dispatch orders within 1 working days. Sadly we cannot be responsible for extenuating circumstances that may cause a longer than advertised delivery time.
Customers in the highlands and islands and Northern Ireland may experience a slightly longer delivery time frame due to their location.
Next Day Delivery - £6.50
DHL next working day courier service, delivery 08:00-18:00 Monday-Friday (excluding bank holidays).
*Place your order before 12noon Monday-Friday and your order will be delivered on the next working day. Orders placed after 12noon on Thursday will be processed on Friday and delivered on Monday. Orders placed after 12noon on Friday, Saturday or Sunday will be processed on Monday and delivered on Tuesday.
Tracking codes will be supplied with your dispatch confirmation email. UK mainland postcodes only. Signature required on delivery. If no one is home at time of delivery, the courier will leave a calling card with details of how to collect your item or re-arrange delivery. Please note, we cannot guarantee a same day re-delivery if after the first attempt no one is home to receive your parcel.
Delivery to Jersey, Guernsey
Standard Delivery - £14.50 or FREE for all orders over £100
Delivery times vary, but parcels are normally delivered within 7-10 days.
Delivery to EU countries
Locations in Spain and Italy not on the mainland are excluded and will be calculated at checkout.
Standard Delivery - £16.50
Delivery times vary, but parcels are normally delivered within 7-10 days.
- Tracked service
Due to the Brexit transition and COVID19 restrictions, we are experiencing some carrier delays when processing EU orders. You will receive an email confirming when your order has been dispatched, which will contain a tracking link.
EU shipping charges DO NOT INCLUDE any applicable import taxes, customs duties and fees that are due upon entry into the destination country. Duties, fees and taxes are the responsibility of the recipient, and are levied once a shipment reaches the recipient's country. Customs policies vary widely from country to country and can cause delays beyond our original delivery estimates. Please contact your local customs office for more information.
Delivery to the rest of the world
International Delivery cost will be calculated at checkout based on your basket's weight and your delivery address.
Delivery times vary but parcels are normally delivered within 7-21 days.
You will receive an email confirming when your order has been dispatched, which will contain a tracking link.
International shipping charges DO NOT INCLUDE any applicable import taxes, customs duties and fees that are due upon entry into the destination country. Duties, fees and taxes are the responsibility of the recipient, and are levied once a shipment reaches the recipient's country. Customs policies vary widely from country to country and can cause delays beyond our original delivery estimates. Please contact your local customs office for more information.
Download a returns form here
Returns Policy
If you are not happy with your purchase, we promise to refund any full priced item returned to us in a saleable condition within 30 days of receipt. Items bought on sale must be returned to us within 14 days of receipt. Unwanted items can be returned by post at the customer’s own cost or in person to our store.
Returning an item by post
- Download a returns form here or, if you do not have a printer, use the packing slip you received in your parcel.
- Indicate which items you are returning and the reason for the return. Enclose the completed form within your package and send the parcel to the address
Caroline Gardner Returns,
17 Marylebone High Street,
London, W1U 4NZ, UK
- Please remember to ask the Post Office for your postage receipt and tracking details and retain them for your reference. Your receipt will contain proof of postage to prove the items have been sent. Customers are responsible for ensuring goods reach us. If we do not receive the returned items, we cannot process a return.
Returning items in store
- Take your package to our store, including the packing slip that was inside your parcel, as this will provide proof of purchase.
- For security reasons, you will not be refunded at the till, but via the original method of payment via our online system.
When to expect your refund
Returned items will be refunded within 10 working days, however in the event of a delay in receiving the parcel, please allow a maximum of 30 days. Please note, this does not include your bank's processing time.
Refunds will be credited to your original method of payment. If you paid partly by Gift Card, the Gift Card will be credited first, with any remaining balance being credited to the other method of payment used. If your card expires before we process your refund, please contact Customer Service with your order number, postcode and new card details.
Items that cannot be returned
- We do not offer refunds on
- Face masks, face mask pouches, stay safe kits
- Personalised stationery
- Personalised gifts
- Pierced jewellery
- Items without tags intact, used, worn or not in a saleable condition.
- Items without proof of purchase – packing slip or confirmation email.
- Caroline Gardner items bought from other retailers.
Exchanges
Unfortunately we are unable to offer exchanges by post. Please place a new order for the desired item and return the unwanted item to us to be refunded.
Cancelling your order
You have the right to cancel your contract with us and return your items by post within 14 calendar days from the day after the date you received your order. Read further details here. Your statutory rights are not affected by our returns policy.
Amending an order
We are sometimes able to amend contact details, delivery address or cancel items from and order. Please contact customerservice@carolinegardner.com as soon as possible after placing your order and we will do our best to help. (Note: customer service is available Monday – Friday 09:00 – 17:30)
Faulty or damaged items
If you receive a faulty or damaged item, you can return this to us for a replacement or a refund. Please notify us of the details as soon as possible and we will refund any postage costs and ensure you are reimbursed for standard return postage on the item.
If a fault develops outside of the 30 day return period, email us at customerservice@carolinegardner.com before you return the item so we can discuss the fault with you and agree the best way forward.
Returns from the EU
From 1st January 2021, returns from EU countries will be subject to UK VAT (20%) for goods valued at £22 or more and EU customers will now be required to complete customs declarations to import the goods into the UK. In addition, import duty may be payable on goods valued over £135.
International returns
Customers are responsible for import taxes, customs duties and fees that are due upon entry into the UK. Customs policies vary widely from country to country. Please contact your local customs office for more information.
Trade customers
If you are a trade customers please contact...
Or call our sales team on +44 (0)20 8288 9696
